PetShop.co.uk Reviews

FABULOUS COMPANY. excellent service and personal customer attention and communication . very fast delivery ................oh and excellent very competitive prices . will definitely go back again and highly recommend to all .

Poor service. Sent us completly wrong order. also over changed us for it Then wants 3.99 to collect it.and then change us again for re delivery of new order. Won't deal with em again.very un helpfull company.

Have been with them a long time now , service is always excellent , no issues changing delivery dates as they always send an e mail 5 days before the expected delivery . Their prices and choice of food is fantastic and any time you need to call them someone always answers the phone quickly and can deal with any queries , you will not be disappointed using this on line company

Excellent service! Always get an email before dog food is dispatched and it arrives a few days later. Had to change the length of time between deliveries (from every 6weeks to every 8weeks) which they were very happy to do and very helpful when you speak to them on the phone. I would definitely recommend!!

Excellent service and very good value. Thank you

Good price, although this time I had to pay a delivery charge of £2.99. Still cheaper than other stores as the Chudleys dog food was on offer. Quick delivery and well packed, no problems.

Prompt delivery and best price we could find, so what’s not to like?!

The goods were as described on the website and arrived on the day promised. They were packaged well. I would definitely buy from here again.

Our baby fur ball needs hypoallergenic food. I bought Hills prescription as recommended by my vet, and I was able to buy at a great price, and delivery was quick and efficient. I now have a happy puppy, who no longer has an upset tummy. Thank you!

Great service from petshop.co.uk brought my iams light for kiera and pipsqueak when it was buy 2 get 1 free great deal kiera and pipsqueak would like to say a big thank you for there food

Firstly I admittedly made a mistake of missing out on a code for a 15% discount after being bamboozled with multibuy offers, £5 and £10 off voucher offers, bottomless bowl offers etc etc. I realized this straight away and immediately rang customer services, speaking to Claudia. She reassured me that the voucher would be applied retrospectively saving me the bother of cancelling and reordering to save myself £18. Then I find out the full amount was taken from my credit card. I also made a bulk purchase above £100 to get the £10 voucher off my next spend only to find the voucher code will not work. Bunch of dishonest con men I think.

Good variety of different types of mixed food for different animals.
Easy order form and payment.
Good response delivery.
Highly recommend.

I have been using Pet Shop for a while now and the communication, service & value is top quality.

Excellent company great prices and very fast service, I have purchased from them three times so far and they never dissapoint I highly recommend 5*****

Easy to order. Good communication. Arrived early. Good service